View Cart CLIENT RELATIONS         Price: $15.00   Coping with Incompetent Clients A four-page article that describes five distinct personality types that often define difficult clients. Also describes the potentially damaging business effects of each, and ways to deal most productively with them. Written by Creative Business.   Price: $15.00   Dealing With Those Very Opinionated Clients A two-page article that describes the motivations behind clients with strong opinions, suggests ways to expedite getting approvals, and provides six tactful, yet effective counters to common criticisms. Written by Creative Business.     Price: $15.00   How To Answer: "I'd Like the Computer Files" A two-page article that provides legal and practical guidelines for when, and when not, to provide clients with electronic job files and how much to charge. Written by Creative Business.     Price: $15.00   Handling a Client’s Creative Suggestions A three-page article that describes how to react when a client volunteers unsuitable creative ideas or insists upon inappropriate changes. Describes six common situations and how to address them tactfully and persuasively. Provides guidelines on how to react when a client insists. Written by Creative Business.
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